Contractor's Note: Get Rated, Get More Jobs

May 31, 2018

Posted by: Baltimore Handyman Group, EFynch.com

Towson, MD: Most customers want to know they are hiring the right person for the job. There is simply no better way for them to gauge this then to see ACCURATE ratings of a potential handyman.

This is one area where EFynch is working the hardest to help you, and promote the good work that you are doing. Getting rated is pretty simple and below are quick tips.  

*one average, contractors with an EFynch rating get picked 8 out of 10 times. They also fetch up to 20% higher rates.

Baltimroe handyman rating system.
1. You have to use EFynch Escrow to get rated. Only posting reviews from VERIFIED PROJECTS
is our policy. We are NEVER going to allow someone to "buy" reviews or pay for their way to the top. We simply are making sure all ratings are real.
Handyman Tips, communication
2. Homeowners want communication. This is vital. Text, call, use the EFynch Homeowner Chat System (which we are upgrading this summer). Tell a homeowner you availability, send a confirmation the day before, text if you are running more than 5 minutes late. Communication gives comfort.



Contracting sweeping homeowner's driveway
3. Keep a clean site. Dress professionally, no smoking on the site, clean up debris while working and at the end of the day. Show the owners you take pride in your work and they will respect you for it.

4. Address problems with a solution. Hey, it's construction and everyone knows issues arise. When something goes away from plan, tell the owner right away BUT, give them at least 2 solutions to resolve any issues. This let's them know you are in control.


5.  Avoid Conflict, be a problem solver (even if it costs). You are working on someone's home, this is their pride and joy so emotions can get high. Don't argue with a homeowner. Explain things clearly and instead of if you have a tough challenge, take a moment to weigh if the solution outweighs the conflict. I once saw a guy ruin a relationship with a homeowner because he didn't want to pay for a $10 part and spend an extra hour. The resolution is worth more than pride and sometimes can build your reputation stronger.



6. Finish the job. You can spend 100 hours on a project but if you smudge paint at the end or leave 1 thing undone, it is a cloud over all the prior work. Before leaving any site, talk one final walk around to make sure all loose ends are tied up.

FINAL TIP: Do something unique to set you apart- This is something that makes you unique and will put a smile on the owner's face. When I installed solar panels, we cleaned their gutters. When I mount a TV, I wear an apron and at the end I give the homeowner a small level as a gift and say it is so they can "check my work". Sounds funny? Trust me, this will pay for itself 10x over!

Remember, the ratings systems is the ultimate gauge. When you use EFynch Escrow, the system does more than provide security for customer payments, it gives you access to the entire EFynch system. Which, will save you time, money, and be a valuable marketing tool for you business and brand.

Popular posts from this blog

The Big Fuzzy Bumble Bee- What are they? Do they Hurt? How to Kill them.

Image
 EFynch is a handyman and homeowner community board based in Baltimore, Maryland. We provide advice, guidance, and help facilitate communications so, as a homeowner, you can manage any project like a pro! (Baltimore, MD ) Every spring my home is flooded with big, bumbling, furry, clumsy bees. It literally looks like the early stages of some biblical catastrophe. When I first saw them, I didn't know what to do. They'd swarm, swoop, dive, and worst of all- they were living behind my gutters and in my deck digging holes in the wood! I immediately turned to social media where, just as expected, I received a host of conflicting information in which each respondent was more sure than the previous one. So, I rolled up my sleeves, put on my reading glasses and after intense research I compiled the information below and I hope this helps. Grab your tennis rackets and a can of WD-40, because we're in for a wild safari! 1. What are they? They are commonly known as wood
Read more

Shovel your driveway for convenience. Shovel the sidewalk or be FINED!

Image
By: Teris Pantazes of EFynch.com Timonium, MD: After every snowstorm you will ultimately hear the scrape of distant shovels and snowblowers. These are your good neighbors who are out clearing their driveways in order to avoid busting their Phisteris' or just taking a terrible slip.  But I have to tell you, it doesn't end there. As a dog owner (actually, 2 mutts in my household!), I take them out for an stroll every evening. I constantly encounter a lack of sidewalk clearing and because I don't want to be a nosy neighbor, I politely trudge through the snow risking my own demise. Therein lies a problem because without resolution, you are opening yourself to fines and even worse, HOMEOWNER LIABILITY. I live in Baltimore County. But, I have also managed properties in Prince George's, Montgomery, Anne Arundel, Baltimore City, and Washington D.C.  I can tell you without any hesitation of doubt that within each and these jurisdictions- THE SIDEWALK IS THE HOMEOWNERS
Read more

Why you should hire a licensed tv installer to mount your flatscreen

Image
 There are many reasons why you should hire a licensed professional to perform any home improvement work in your home and mounting your tv’s are not exception. Here is a video from Baltimore TV Mount and Maryland TV mount going over the reason why.  Hope this helps all those homeowners and tenants looking to prepare for the big game on Sunday with a new big screen tv!  Remember, we are also starting to help those in Salt Lake City and Denver .
Read more